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Privacy Policy

How HB Hi-Tech Ltd collects, uses and protects personal information provided through this website.

Draft wording. This page requires formal legal review and approval before launch (spec §23).

Who we are

HB Hi-Tech Ltd (trading as HB Hi-Tech) is the data controller for information collected through this website. Registered in England and Wales. Company number to be inserted.

What we collect

When you book a review or contact us we collect your name, job title, work email, telephone number, organisation, the size of your care operation, details of your current systems and your stated priorities. We also record the page you enquired from and any campaign reference.

Why we collect it

To respond to your enquiry, arrange and conduct an operational review, and prepare a proposal. Our lawful basis is legitimate interest in responding to business enquiries, and consent where you have given it.

Data roles for CareBell customers

Where a care home uses the CareBell platform, the care provider is the data controller for resident and staff information processed by the platform and HB Hi-Tech acts as processor under a written agreement. [Data hosting, retention and access-control details to be inserted.]

Your rights

You can ask to access, correct or delete your personal information, or object to its processing, by emailing hello@hbhitech.co.uk. You can complain to the Information Commissioner's Office if you are unhappy with how we handle your data.