Skip to main content

Device management

Keep staff devices secure, available and focused on care.

Staff phones that are misconfigured, out of date or used for the wrong things undermine the alert system they are supposed to carry.

What changes

The outcome for the people who run the home, the team on shift and the residents they care for.

Management benefit

Central control of every staff phone: consistent setup, security policies, app deployment and visibility of which devices are in service.

Staff workflow benefit

A phone that works the same on every shift, with the CareBell app ready and fewer distractions.

Resident benefit

Alerts reach a working device — a small detail that decides whether a call for help is answered.

How it connects to CareBell

Device management keeps every staff device configured for CareBell: the app installed and up to date, notifications enabled, and policies that keep the device available for care.

How it works

  1. 1

    Devices are enrolled

    Each staff device is enrolled centrally with the CareBell app and agreed policies applied.

  2. 2

    Configuration stays consistent

    Updates, settings and restrictions are pushed remotely, so every device behaves the same on every shift.

  3. 3

    Management keeps oversight

    See which devices are in service, up to date and compliant — and act remotely when they are not.

Key capabilities

  • Central enrolment and configuration of all staff devices
  • Remote app deployment and updates
  • Security policies, passcodes and remote lock or wipe
  • Restrictions to keep devices focused on care
  • Device inventory and status visibility

Reporting and accountability

  • Devices in service, out of date or non-compliant
  • App version and update status
  • Device assignment by home, floor or team

Installation and integration requirements

  • Android or iOS staff mobile phones (we can advise on suitable models)
  • Wi-Fi coverage across staff areas
  • £1,000 initial setup, then £1.99 per device per month

Illustrative use

A 60-bed home issues shared mobile phones to each shift. Before device management, notifications were silenced on some phones and the app was out of date on others. With central control, every phone runs the same configuration and the manager can see at a glance which devices are ready for the shift.

Illustrative scenario. Verified client results are published on the Results page.

Pricing approach

£1,000 initial setup, then £1.99 per device per month. Devices themselves can be supplied or you can use your own.

Frequently asked questions

See where your care home could operate more efficiently.

Book a practical review of your current systems, staffing pressures and response workflows. We will identify where CareBell can improve visibility, accountability and day-to-day efficiency.